Many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on. To check, go to Allow desktop apps access to your camera and make sure it's turned on.

If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. Only apps installed from the Microsoft Store will show in this list. Make sure that Allow apps to access your camera is turned on.Īfter allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want. Note: If camera access for the device is turned off and you can't select Change, you'll need an administrator on the device to turn on camera access for you.īefore any app can access your camera, make sure camera access is turned on for apps in your user account. In Allow access to the camera on this device, if Camera access for this device is turned off, select Change and turn on Camera access for this device.Īllow access to the camera on this device To let your device access the camera, select Start, then select Settings > Privacy > Camera. In newer versions of Windows 10, some apps don’t have default access to the camera. If you recently updated Windows 10, you might need to give apps permission to use the camera. Check your settings Give your apps permission If your computer has a switch or button, make sure it's in the on position before using your camera. When turned off, your device won't recognize that there's a camera installed. Some laptops and portable devices have a physical switch or button that turns the camera on or off. Check for a camera switch or button your device For best results, try the possible fixes in the order presented.

If your camera still doesn’t work, here are some other things to try. If the camera works in the Camera app, the problem might be with the app you're trying to use. If you're asked to allow access to the Camera, select Yes.

Select Start, then choose Camera from the list of apps. Waking up your device from sleep isn't the same thing as a restart. Select Start, then select Power > Restart. If you haven't restarted your device since the camera stopped working, you should do so. Allow available updates to install, then restart your device when it's ready.

If you see the option to View optional updates, select it to see if there are updates available for your camera. Select Start, then select Settings > Update & Security > Windows Update > Check for updates. Before you beginīefore working through the possible solutions listed, do these first:Ĭheck for updates. Need more info on missing camera rolls? See Fix a missing Camera Roll in Windows 10.Ĭurious about importing photos? See Import photos and videos from phone to PC.

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